Privacy Policy

1. Introduction

Halperin Physiotherapy, led by Michael Halperin, is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following personal information about you:

- Name, date of birth, and contact information (address, email, phone number).

- Medical history and information related to your health condition.

- Information necessary for providing physiotherapy services and treatment plans.

3. How We Use Your Information

We use your personal information for the following purposes:

- To schedule and manage appointments.

- To communicate with you regarding your treatment and care.

- To personalize and tailor physiotherapy services based on your health needs.

- To comply with legal obligations, such as maintaining medical records.

4. Legal Basis for Processing

We process your personal data under the legal basis of legitimate interests and necessary for the performance of a contract (providing physiotherapy services). Where required, we will obtain your consent before processing sensitive personal data.

5. Sharing Your Information

We may share your personal information with:

- Healthcare professionals involved in your treatment and care.

- Third-party service providers who assist in managing and operating our business (e.g., appointment scheduling software).

- Legal and regulatory authorities as required by law or to protect our rights.

6. Principles of Client Confidentiality

- *Confidentiality:* We maintain strict confidentiality of your personal and medical information, including during discussions with other healthcare professionals involved in your treatment.

- *Security:* We implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

- *Consent:* We obtain your explicit consent before sharing your information with third parties, except where required by law.

7. Data Protection Officer (DPO)

Michael Halperin serves as the appointed Data Protection Officer for Halperin Physiotherapy. As the DPO, Michael ensures compliance with data protection laws and regulations, oversees data protection activities within the practice, and acts as the point of contact for data protection enquiries and requests.

8. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Retention of Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

10. Your Rights

You have the following rights regarding your personal information:

- Right to access: You have the right to request access to and obtain a copy of your personal data.

- Right to rectification: You can request correction of inaccurate or incomplete data.

- Right to erasure: You can request deletion of your personal data under certain circumstances.

- Right to restriction of processing: You can request restriction of processing of your personal data.

- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the details provided below.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

For questions or concerns regarding our privacy practices or to exercise your rights under data protection laws, please contact us.